Delivery Policy

WE DELIVER DOOR TO DOOR

No orders will be shipped out on Public Holidays, Saturdays and Sundays.

EXOCycles will not be held responsible for orders that are shipped out but delayed due to the courier company.

Orders of the value of R2000-00 or more are shipped free. All other orders will incur a standard shipping charge of R90-00 to any location within South Africa.

Overnight shipping (1-2 days) can be arranged at a fee of R130-00

International Shipping:

International Shipping is only offered on bicycle frames and forks. No international shipping is available on clothing!

If you would like us to ship internationally, please email us on sales@exocycles.com and we will get back to you.

If you would like to view our Eddy Merckx  frames, please send us an email with your required size and we will send you pictures of all available frames. Frames are available for viewing in Pretoria. Please send an email to sales@exocycles.com to book an appointment.

Shipping Costs:

Shipping fees applies to all orders under R2000 regardless of the quantity being shipped to a location within South Africa. 

Shipping Time:

Most orders are shipped out within 3 business days and take between 2-4 days in transit depending where in the country the order is shipped to. If you purchase a product during a SALE please allow 5-10 working days to receive your order

International Shipments take approximately 10 days to reach their destination. 

A tracking number will be sent to you via email once the order has been shipped. Should you require further information, please do not hesitate to contact:

sales@exocycles.com